Privacy Policy

Effective Date: 01/03/2025

Vezzies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") available on the Apple App Store and Google Play Store.

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1. Information We Collect

a. Personal Information

We may collect personal information you voluntarily provide to us when you:

• Register for an account
• Place an order
• Contact support
• Update your profile

This may include your:

• Name
• Email address
• Phone number
• Delivery address
• Payment method (handled securely via third-party processors)

b. Automatically Collected Information

We may collect certain information automatically, including:

• Device information (model, OS, ID)
• Location data (with permission)
• Usage data (e.g., app interactions, crash logs)
• FCM Token for push notifications

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide customer support
• Send important account and order updates
• Improve our services and app performance
• Detect and prevent fraudulent activities
• Send promotional and marketing communications (with opt-out options)

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3. Sharing of Your Information

We may share your information with:

• Service providers (e.g., payment gateways, delivery partners)
• Firebase and other analytics/notification services
• Authorities when required by law or legal process

We do not sell your personal information to third parties.

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4. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

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5. Your Choices

You can:

• Access, update, or delete your account details
• Disable location access in your device settings
• Disable push notifications from your device

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6. Children’s Privacy

Vezzies does not knowingly collect or solicit personal information from children under the age of 13. If you believe a child has provided us personal information, please contact us to remove the data.

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7. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above. You are encouraged to review this policy regularly.

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8. Data retention and deletion

Employee and staff data
If you use our app as an employee or staff member (including through VezOps or other internal applications), we retain your personal information and related data (such as account details, attendance records, and location history) for as long as you are employed or engaged with us. **After you leave your job or your engagement ends, we will delete or anonymise your personal data within 90 days**, unless we are required to retain it for a longer period by law (for example, for tax, employment, or legal proceedings). If you would like to request earlier deletion of your data after leaving, you may contact us using the details in Section 9 (Contact Us).

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Vezzies Support
Email: [email protected]
Phone: +91 - 9956785588

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By using the Vezzies app, you agree to the terms outlined in this Privacy Policy.